In 2004 HDI, an international organization for technical support professionals, introduced the Analyst of the Year award. Each year, HDI works with their local chapters around the globe to identify the industry's top first-level support analyst. Individuals who are nominated at the local chapter level compete with their peers locally, regionally, and globally for this prestigious award.
No that is not a typo. Phone phishing, or vishing, is the criminal practice of using the telephone system to gain access to personal and financial information for the purpose of committing fraud. Vcpi has noticed an uptick in vishing over the past several months. According to the Centers for Disease Control (CDC), “Malicious cyber criminals are attempting to leverage interest and activity in COVID-19 to launch coronavirus-themed campaigns.”
Prior to the COVID-19 pandemic the use of telehealth was a rising trend in Senior Living but had yet to reach widespread acceptance by both providers and patients. Even within early adopters the actual use was relatively low compared to the total resident population.
Cost management is a critical component to a senior care organization’s IT strategy. Vcpi is a thought leader in cost management for assisted nursing and post-acute care organizations. As our customers’ ally in their business growth, we strive to regularly share mission critical industry insights.
